Privacy Policy

Query Linkhub (“we,” “us”) respects your privacy. This Policy explains how we handle personal information when you visit query-linkhub.digital or contact us about engagement heatmapping services.

Who we are

Query Linkhub, 120/85-86 Rajaprarop Road, Thanonphayathai, Bangkok, 10400, Thailand. Email: hello@query-linkhub.digital. Phone: +66 2 252 8295.

Information we collect

• Contact details you submit via forms or email (name, email, message content, service interest).
• Technical data such as browser type, approximate region, and pages viewed, if you accept optional analytics cookies.
• Client project data shared under an engagement (for example, heatmap exports or screen recordings), handled under that engagement’s confidentiality terms.

How we use information

• To respond to planning requests and schedule conversations.
• To deliver contracted heat studies, corridor audits, briefings, or retainers.
• To improve the Site when optional analytics are enabled.
• To meet legal and accounting obligations in Thailand.

Legal bases

We process information based on your request to take steps toward a contract, our legitimate interests in operating the Site and business, consent for optional cookies, and legal obligations where applicable under Thai personal data protection law.

Sharing

We do not sell personal information. We may use trusted processors (email, hosting) under appropriate agreements. We may disclose information if required by law or to protect rights and safety.

Retention

Contact form messages are retained as needed to respond and for reasonable follow-up, then deleted or archived according to our internal schedule. Client project materials follow the retention terms in the engagement agreement.

International transfers

If tools we use store data outside Thailand, we take steps consistent with applicable requirements to protect the information.

Your rights

Subject to Thai law, you may request access, correction, deletion, or restriction of your personal data, or withdraw cookie consent. Contact us at hello@query-linkhub.digital.

Cookies

See our Cookie Policy for details on essential and optional cookies and how to change your choice.

Updates

We may update this Policy and will revise the date above. Continued use of the Site after changes constitutes notice of the updated Policy where permitted by law.